Simuplace
Privacy policy

Your data, handled with care.

At Simuplace, we are deeply committed to protecting your personal data and your devices. This policy outlines what we collect and how we use it to keep your experience secure.

Last updated · May 2026

1. Data we collect

  • Account information: your name, email, phone number, and billing details when you sign up or buy a policy.
  • Device telemetry: IMEI numbers, serial numbers, make, and model information submitted for verification checks or insurance coverage.
  • Log data: IP addresses, browser types, and usage data to prevent automated bots from abusing our verification infrastructure.

2. How we use your data

We use your information to process verification queries, manage your active insurance policies, fulfill marketplace orders, and safeguard our community from fraudulent transactions. We never sell your device history or personal data to third-party advertisers.

3. Data sharing & security

We only share data with essential partners: our underwriting insurance partners to handle your claims, or logistics providers to ship your marketplace orders. All data is encrypted in transit and at rest using industry-standard SSL protocols.

Have a privacy question we haven't covered?

privacy@simuplace.co.ke